Infectious Disease Testing
Essential insights for effective infectious disease management
Comprehensive List Of Our Tests
Comprehensive List Of Our Tests
FAQ By Our Physician
Quick answers to common questions our physician frequently ask.
What advanced diagnostic tests does Elite offer?
We provide Next Generation Sequencing (NGS), Infectious Disease panels, Toxicology, and Urine Medication Management Testing.
Can I request custom gene panels?
Yes, Elite offers fully customizable gene panels tailored specifically to your patients' clinical needs.
What are your standard turnaround times?
NGS: 14 calendar days; Infectious Disease, Toxicology, and Medication Management: 24-48 hours.
Do you provide patient sample collection kits?
Yes, complimentary collection kits with prepaid shipping labels are provided for all tests.
How are test results delivered?
Securely via our online physician portal with notifications sent directly upon report availability.
What if there’s a delay in test results?
Delays are rare; if one occurs, we proactively communicate updates and revised timelines.
Can I discuss test selection with an expert?
Absolutely, our clinical experts offer consultations to help determine optimal testing strategies.
Do you provide interpretation support for results?
Yes, our team of specialists is available to assist in interpreting results and clinical implications.
What makes Elite Clinical Laboratories different?
We offer custom diagnostics, unmatched turnaround, rigorous research foundations, and exceptional consultative support.
Are your tests covered by insurance?
Yes, Elite maintains a broad network of insurance contracts, including major commercial plans and Medicare.
How does billing work if a test isn't covered by insurance?
We offer transparent self-pay options and financial assistance programs to ensure patient access.
Are Elite's testing methodologies peer-reviewed?
Yes, our testing panels and diagnostic algorithms are backed by rigorous clinical research and peer-reviewed publications.
How reliable are Elite’s test results?
Elite maintains strict quality assurance protocols and accreditation, ensuring highly accurate and reliable results.
What if results are inconclusive?
We offer reflex testing, repeat analysis, or sample recollection at no additional cost to clarify inconclusive results.
Can I track my patient's test status online?
Yes, our secure online portal provides real-time tracking updates for all submitted samples.
Who do I contact for immediate support?
Contact our dedicated Client Services team via phone, email, or secure messaging through our online portal.
Does Elite participate in clinical research?
Yes, we actively engage in clinical research and publish outcomes to continuously advance diagnostic accuracy and innovation.
Do you provide urgent testing services?
Yes, urgent requests can be prioritized—contact Client Services immediately to discuss options.
Do your reports offer actionable clinical insights?
Yes, every report includes clear interpretations, clinical significance, and actionable recommendations.
Is Elite Clinical Laboratories accredited?
Yes, we are CLIA-certified and COLA-accredited, complying with the highest standards of diagnostic excellence.